(02) 4956 9000

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Address: 5b, 321 Hillsborough Road Warners Bay NSW Australia

After having a great deal of difficulty with my contracted kitchen company, I cancelled my bench top portion of the quote, as the kitchen was already 3 weeks behind schedule (for a flat pack) and once the cabinets were in, would be further delayed by 3 weeks for bench tops to be installed by the same company. Who would wait three weeks?

I decided to personally visit Panda Kitchens and another kitchen competitor to find a company who could install bench tops (only).
As it turned out...Panda Kitchens were $650 cheaper than my contracted kitchen company...and could provide a quote the day after enquiry, and provide the stone installation five (5) days after quotation (2 days of which was the weekend)!
I certainly could not have had my problem solved unless Candice had managed to "pull strings" to get the contractor to install when required. Candice was in contact with me several times every day regarding the free quote appointment, the order of the stone, the contractor's details, the contractor's day of installation, contract prices, and electronic details of deposits and payment of the job lot. Everything worked smoothly, and I now have my bench top prior to going on holidays....which was the crux of the entire issue! Candice understood my dilemma and followed through with dedication and conviction that everything would be done when she said they would.
I cannot thank Panda Kitchens, and Candice in particular, for the fantastic customer service provided to me....when I was feeling extremely let down by the contracted kitchen company (not Panda).
Although I have the kitchen cupboards that I wanted, I'm actually quite disappointed that I didn't get Panda to quote my entire kitchen, as I'm sure I would not have had the heart-ache that I have endured, if I contracted Panda.
I am really happy with the sub-contractors they deal with, as their stonemason Steve is amazing and very well-mannered, polite and professional in his job too.
Thank you Panda Kitchens for finishing a kitchen that others promised but could not deliver!
Sharon - Charlestown

'HIA Best Kitchen Under $20,000

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